Blank Screen with test strip
by: Diana G on February 20, 2024
Worked great for the first few months, then started getting blank screen after inserting test strip. I was still able to adjust date and time, so battery was okay. But, changed battery anyway and opened new vial of test strips and still blank screen. Kept fidgeting with test strip and finally got it to work. But, keeps happening, but fidgeting with the test strip seems to get it to work, but wasn't like this the first few months.
ADW
by: S Martin on December 11, 2023
Awesome service (for over 3 years now), and best prices for Alphatrak 3 test strips which are vital for monitoring diabetic pets. Recommend highly!
Mr. P
by: Doreen J on December 09, 2023
Excellent customer service support getting this to connect to my Motorola G 5 power. So far it works great and like it records his insulin dosing and meals.
Glucometer
by: Francisco D on August 11, 2023
I ordered the Alpha Trak 3 it was featured at a very good price. Got it in about 3 days. Super fast service. I am very happy with the glucometer for my dog. Excellent service. Since that purchase I just placed an order for the 3rd time. That's how impressed I am with this companies service.
Great Happy Service!
by: Ralph F on August 10, 2023
These days I frequently get encountered business service people who think and feel "burned out". But I am delighted to say not here with this company. In fact, it's refreshing and inspires me to believe that people are meant to be good-hearted and care to contribute. Thank you very much for your service!
Pleased with AlphaTRAK 3
by: Elaine D on April 24, 2023
First, ADW Diabetes is awesome! Great products, prices and fast delivery. Second, love the AlphaTrak 3 system and how little blood it takes to get a reading. Feel so much more comfortable knowing the counts I am getting are calibrated for pets. I do not like that the meter cuts off what seems quickly and then the strip gets an error and is rendered useless. These are expensive. I would prefer a longer time so that the meter would stay active with the strip pushed all the way in and give you time to get a blood sample. The way it is now, you partially push the strip in but not enough to turn the meter on. Then once you have a drop of blood, you then push it all the way in, the meter sets (which only takes a very few seconds) and then you get the blood onto the strip - it actually seems to just suck the blood into the strip which is nice. I, as well as others, have had problems with the AlphaTRAK app coming unpaired from the Bluetooth. There is not good information readily out there to re-pair it to Bluetooth.
Highly Recommend
by: Jewly J on March 27, 2023
Awesome tool to have on hand for my diabetic cat. I read reviews that it was difficult getting the lancet to produce blood, so I was dreading that. However, I was able to get a blood sample without any problem (I did try on my other cat, who's not diabetic, and could not get a good blood sample, so perhaps it just depends on the cat and the location you choose to sample from). I was also told by my vet, that this unit is very accurate. Thank you for making a reliable product that saves hundreds of dollars and stress on my cat for vet visits. I would highly recommend this to anybody who has a diabetic cat or dog.